Customer Service

Rich has been in the dental industry for 17 years. Prior to dental, he was a Regional Manager for Bank One. He enjoys spending time in the great outdoors, and time with his wife and four children.

Bonnie has been in the dental industry for two decades and is a graduate from the University of Southern Indiana with a BA degree in Biology, emphasis on Biochemistry. She has resided in North Carolina for the past two years. Prior to this, she lived in the New England states (ME, MA, & NH) for much of her life. She is a mother of two, Christopher and Jessica, and a new grandmother of one, Isabella Marie. Her passions include her family, traveling, cooking, and enjoying all the outdoors has to offer: biking, hiking, boating (all watercrafts), fresh and saltwater fishing, gardening, and relaxing lakeside on a summer’s day. 

Bruce is a graduate from Central Michigan University with a Bachelor’s degree in Business Administration. His sales, marketing, and customer service background includes experience in the consumer packaged goods, pharmaceutical, home healthcare and dental industries. He takes pride in being a valued resource to his customers and working with them to help improve patient care and outcomes. In his spare time, Bruce enjoys traveling, golf, watching sports and spending time with his wife Lynne, two children Christine and David, and friends.

Scott studied marketing at Muskegon Community College and has been in sales ever since. He is happy to be part of the Garrison Dental family and enjoys living in the West Michigan area.  As a boy growing up, he was able to fish, catch turtles and swim all summer long and eventually found that Michigan had so much to offer his family.  He, his wife and son share a love for the outdoors with the lakes, rivers, national forest, and of course “The Upper Peninsula” nearby.  In his free time, Scott enjoys camping, biking, boating, fishing, hunting and riding his motorcycle.

Denisha “Dee” graduated from Davenport University with a Bachelor’s degree in Sales and Marketing. She worked in Human Resources for a few years after graduating and eventually realized her passion was in Sales. She worked with another company a few years before joining Garrison Dental. It is at Garrison Dental where you'll find her providing technical and educational solutions on current and new products in our Sales & Customer Service Department over-the-phone, or you may see her face-to-face at tradeshows and seminars. Outside of work she enjoys spending time with her husband Darrin and her 2 grown children Jared and Kaylee. She is a dog lover and in her spare time she likes to take walks with her dogs, Lila, Junior and Willie and gets pleasure from visiting with friends and family, along with traveling to exotic vacation spots.

April has been with Garrison for over 12 years and earned a Bachelor of Arts degree in Education from Baker College.  She is a native of Oregon and spends the majority of her time raising her two sons, Austin and Kaden.  April loves to read and according to her sons she has an unhealthy obsession with books.

Noelle was born and raised in the Philadelphia area in the country. She's mother of four lovely young adults. Noelle has spent years as a volunteer working at a therapeutic horse farm with amazing children and horses. She's also a certified yoga instructor. Loves of life are yoga, children, horses, and cooking.  A bit of a book and history junkie. Professionally, she has been in medical and technical sales for 20 years. She enjoys helping dentists create more beautiful smiles with Garrison.

Liz is from the West Michigan area and is happily settled on the Lakeshore. She studied Sciences & Arts during her College years. When she’s not working at Garrison, you can bet she’s enjoying the great outdoors; whether it be on a boat, at a music festival, or hiking through the woods! She’s also an avid hockey fan (Let’s go Wings!) that played for 18 years herself.

Lazon holds a bachelor’s degree in business administration from Ferris State University. With a background in recruiting, he seamlessly transitioned into his Account Executive role at Garrison, leveraging his strong communication and problem-solving skills. Outside of work, Lazon enjoys spending time with his wife and son, often taking walks or he's tackling DIY projects around the house. Whether it’s creating an accent wall or building a homemade arcade machine, he embraces complex challenges with enthusiasm and craftsmanship.

Kaylie is from Grand Rapids, MI. She studied Public Relations at Central Michigan University. When she's not working, Kaylie can be found at the beach, hiking or camping with her Fiancé, Tim and English Bull Dog, Hank.

Meet Jahida - Expanded Functions Dental Assistant at Garrison Dental Solutions

With over 20 years of experience in the dental field, Jahida's journey in dentistry has been both rewarding and diverse. After graduating from dental assisting school in 1998, she went on to earn a degree in Business Management from AIU College in 2008. Jahida's extensive experience as an Expanded Functions Dental Assistant made her transition to Garrison Dental Solutions a natural one.

Having worked with Garrison’s products in the office for years, Jahida now enjoys the opportunity to help guide dental professionals—doctors, dental assistants, and hygienists—toward the right solutions and assist with any product or technique challenges they may encounter.

Originally from Denver, Colorado, Jahida’s career has taken her across the United States and even abroad, where she had the privilege of working in dental clinics in Germany. She currently works remotely, leveraging her vast knowledge to support dental practices nationwide. Jahida is also an active participant in various dental conventions and lectures, representing Garrison Dental Solutions and staying at the forefront of industry trends.

Outside of her professional life, Jahida is passionate about creativity and enjoys activities like baking, crafting, cooking, and refinishing furniture. She loves spending time with her family, including her two adult sons, and is always up for an adventure, whether it’s traveling to new destinations or exploring new hobbies.

I grew up in the Grand Haven, Michigan and now a reside in Muskegon for over 20 years. Living on the Lakeshore is such a blessing. In my college days I studied Interior and Architectural design. I became a part of the Garrison team in 2008 where I started in production/shipping, then made my way over to the sales team in 2014. When I am not dedicating my time at Garrison, I am with my husband Doug, daughter Keiya and son Darren. Our adventures involve camping, hiking, fishing, rock hunting, riding quads and Silver Lake Sand Dunes. We are obsessed with the outdoors and all Michigan has to offer. My favorite seasons are Spring, Summer and Fall.

Gonzales earned dual bachelor’s degrees in Business Management and Marketing from Cornerstone University. With a solid foundation in digital marketing, he transitioned into his role as an eCommerce Specialist at Garrison, where he applies his strong communication and problem-solving skills to drive success. Outside of work, Gonzales is passionate about supporting nonprofits, contributing his expertise in both creative and digital spaces. In his free time, you’ll often find him at the gym, tackling DIY projects at home, or relaxing by the lake with his feet in the sand.